FREQUENTLY ASKED QUESTIONS

YES. Our fabric comes from Canadian suppliers. Our pants are manufactured in Canada. Orders ship out of Canada. Owners are Canadian. Customer service? You’ll talk to a Canadian. Technical issues? We’ll call a Canadian. What can we say? We LOVE Canadian’s. Well, most of them..

We like you. If you live in the US, it’s your lucky day! We’ll get you in our pants within 10 business days...but probably sooner. Live outside of the US? Well...we hate to say it, but we’re just not ready yet.

Orders ship out of Northern Alberta. Our standard or free shipping option will get you in our pants within 5-9 Business days. Western Canada (3-4 Days), Eastern Canada (5-7 Days), Never-Heard-Of-You Canada (9 Days...MAYBE longer, but, it’ll get there).

YES. We’ll get your order out the door ASAP but you’ll have to pay for it...cause we pay for it. $24.99 and you should have your order within 2-3 Business Days.

YES, we want you happy in our pants. If they don’t fit, just send us a quick message through our contact page, and we’ll walk you through the process. You cover the shipping back to us, and we pay to get the new pair(s) back to you. Deal? Shipping charges suck...

If they just aren’t working for you, we can issue a refund...but, we’ll be really sad. We did do a happy dance when you ordered... What do we do now...?

Good! Wait...what? The pants seem stiff? OH. Yes, you’re right. Look, these pants are NEW not those 20+ year old pants you’ve been washing, loving, and creating sweet, sweet comfy memories in. These pants are magical. The more you wash them, the BETTER they get. So use them, wash them, love them. No fabric softener, or extra chemicals needed. Come on, we’re better then that...

We want that crotch comfy for YEARS. It is extremely important to us that you receive a quality product. Within the first year of purchase, if any manufacturer defects pop up, we’ll happily make it right...without it getting weird.

...are you sure? You might want to check that “Spam” Folder. WE WANT YOU IN OUR PANTS. So we work hard to get your order out the door in 24 - 48hrs. Longer than 48hrs? We’re human...and technology sucks sometimes. Send us a message and we’ll make sure everything is on track.

...are you sure? OK, DO NOT throw it out. DO NOT. That little gem holds the key to 90’s nostalgia, laughter, joy...sometimes disgust. BUT NOT OFTEN. You might not need that sticker...but someone NEEDS that sticker. PLEASE give it to someone. Your brother? Neighbor? Lonely Best Friend? Grocery Store Clerk? Uber driver? Think about it...

This sounds like a "you" problem. I’d call a doctor.